HOME

ABOUT US

SPEAKING AND TRAINING

PRODUCTS

NEON SIGNS OF SERVICE

CONCIERGE TOPICS

ARTICLES

RESOURCES & ORDERING

RED BOOK QUOTES

CLIENTS

MARKETING MATERIALS

STIEL MEDIA LLC


Holly Stiel © 2001 - 2004
For information
on this site contact
the
webmaster

Contact Holly Stiel at:
Phone: 415.383.4220
Fax: 415.383.1503
email:
thankyouinc@aol.com


©Holly Stiel 2001


When I was eighteen years old my father said to me, “You know, Holly, I never worry about you because I don’t think anyone will ever take better care of you than you!” How prophetic that statement was as I have spent the past 27 years becoming an expert in the art of self-care!

I was just twenty-four years young when a series of emotional traumas in quick succession left me feeling lost, alone, and frightened. A friend took me to hear a very powerful speaker named Raymond Charles Barker. I remember him asking, “Do any of you think your life is a movie?” I could relate, although my life was more like a soap opera than a movie. I sat up attentively.

The next thing I heard changed my life. “When are you going to get it, you’re the projector, not the screen!” he declared. Wow! Before that moment I hadn’t realized I had choices. Life was what happened to you. That was the beginning of my journey. Although willing, there’s been a fair share of kicking and screaming down the path of transformation.

My natural appetite for self-care was nourished by my need to preserve my health and sanity in a very stressful job that I loved despite the pressure. I spent 17 years as a hotel concierge helping 300 people a day. That meant sometimes being on two phones, with more people standing in front of me (not always patiently) waiting for answers. I knew if I didn’t take some time to re-energize, I would burn out before my fortieth birthday.

How are you replenishing yourself? What are you doing to take care of you? It’s a scientific law that if you continually draw water from a well without replenishing it, eventually it will run dry. The airlines have it right when they say, “Secure your own oxygen mask before attempting to help others.” It is difficult, perhaps impossible, to separate self-care from self-love. No technique of self care works unless the underlying tenet is self-love and nurturing.

It is important to understand what self-care is and is not. It seems like a paradox, but self-care is not about being a narcissist. Taking care of oneself is how we can contribute more love, to others. Self-care happens in relationships as well as in solitude. It is about being kind and tender with ourselves. It is a lifelong commitment and it is always in process. It is not about being selfish, feeling guilty, or extreme discipline. It is not about money or expensive treatments (while those are nice, they are optional).

Your own personal degree of self-love will have a direct effect on your ability to self-nurture. The odd thing is self-love doesn’t come all that naturally. It is in a constant battle with your inner voice, wanting to sabotage you. The human mind is amazing! Over the years I have learned to love myself -- flaws, cellulite, the entire package. I’m much happier now.

I began the process by noticing the ways I sabotaged myself. Some classics included critical self-talk designed to make me doubt myself by negating compliments, comparing myself to others, saying yes when I really wanted to say no, not following through on the promises I made to myself, and staying in toxic relationships. It takes a conscious effort to shift your own inner conversation to one of kindness and to set the kind of boundaries needed to allow only the people and thoughts that serve you to be in your life.

One of the typical ways to sabotage your self-care is by not allowing yourself to play. In some cultures, people who don’t rest are considered odd. In our culture, we seem to be in the midst of a time famine and everyone is in a permanent state of frenzy. A terrific way to break this cycle is to remember what you did as a child to play. Ask yourself that very question, “What did I do as a child to play?” When I answered that question, something was rekindled that changed my life and was highly nurturing. My answers including ice skating, riding a bike and swimming. As I lived in San Francisco, riding a bike up and down hills didn’t seem much fun. There were no skating rinks nearby so I tried swimming. I remembered how much I had enjoyed it as a child, and it turned out I enjoyed it very much as an adult.

Is there something in your life that you did as child that you could do as an adult? If there is, make an appointment with yourself to do it, and, no matter what, don’t break the appointment. It is important to schedule your self-care.

I have found a self-care technique that is a great way to give stress a rest. You can even look at it as a daily vacation, a journey to a quiet and peaceful place.


Take a Daily Vacation - A journey to a quiet and peaceful place


Meditation can be a daunting concept. Does the thought fill you with visions of yogis leading a life of solitude in a mountain retreat? It did me. I’m so glad I didn’t let my preconceptions prevent me from exploring this powerful, simple, and enormously effective practice. Regular meditation time is actually a blessing and the best thing busy people can do to create sanity and peace in a frantic world. Interestingly, the root word for mediation is the same as the root word for medicine.

I would never say that meditation is an easy thing to do. Simple, yes. Easy, no. As a matter of fact, clearing the mind is one of the most difficult practices to master in life. Don’t worry, however; there is good news. You don’t have to master it. That is why it is called a practice. One day I hope to write an article about the wonders of having a clear mind (the ultimate goal of meditation). That day has not yet arrived.

Today, I can share with you the wonders of engaging in a daily practice of mindful meditation. My mind is still full, but highly focused. The benefits have been enormous, as I continue to develop my inner life - a calm and friendly relationship with myself that I never had before I began this practice. It is the way I begin my day, and the benefits manifest throughout the day, especially if I close my eyes, take a deep breath (the access point is through the breath) and go back to those quiet and precious moments just after rising.

I had heard about the benefits of meditation for years, read books, and tried it several times, always failing miserably, fidgeting, thinking of everything under the sun – my busy mind was on full throttle. I tried meditation retreats, classes, and audiotapes and I just didn’t get “it.” I was thrilled when I learned about walking meditation. At least I could do something, and occasionally I would be mindful and pay complete attention to my breath, my steps, and my surroundings. I was not, however, consistent.

I think one of the most interesting things about learning, especially where personal growth is concerned, is that even though we know the information and want to act on it, our behavior doesn’t reflect the changes we say we want. Then one day we hear the information again, maybe in a new way, perhaps from a new person. Maybe we are finally ready to hear it. Maybe it’s the theory at work, that when the student is ready the teacher appears.

Whatever the reason, a yoga teacher at the Spa at Lake Austin not only gave me some tools, but the context that turned the knowledge into action. Thank you, Tanya; I am forever grateful to you for helping to guide me on this path of self-love, relaxation, and serenity. I am delighted to share what I learned and what I now practice daily in the hopes that I may be a teacher for you, the readers. Please know that you can use all of these ideas, or take just one or two and create your own morning mindfulness. I do not claim to be all knowing. Quite the contrary. . . I only claim to know enough that I am compelled to share it. As a matter of fact, the more I learn, the less I know, and this inspires me to keep learning.

The Context

Why did Tanya’s meditation class “click” when all others had failed? I believe it was the context she put it in, giving me a reason to meditate beyond the promise of feeling better. I felt fine without it or so I thought. Tanya used a metaphor of the painting, “The Three Graces,” to explain the context of meditation. The painting is of three women, one with her back to the viewer, one in a half turn, and one facing fully front. The first woman represented youth, moving forward with abandon. The second represented mid-life, having felt life’s turning points and being sidelined by its sorrows. The third represented the fullness of life, moving forward into old age and finally crossing over. It was in this fullness of life that she explained the yearning to know oneself fully, and to shed the trappings of the material world as the markers of success. If joy and self-esteem has been based on job status, good looks, and accomplishments, this third phase of life presented a pretty bleak picture. The antidote was to develop a deep and secure inner life, so the reactions and responses of the outside world matter less and less.

No more cat calls from construction workers? Who cares? I am at peace and have a great relationship with myself. This is especially important for women who, “at a certain age,” begin to feel invisible in our culture. Hearing this information at 51, with the reality of “the change” ever present, hot flash to hot flash, I was inspired to spring into action. I no longer thought I should meditate. I chose to meditate, I wanted to. I couldn’t wait to begin this personal romance. I kept thinking of Oscar Wilde saying “Love yourself and you’ll have a relationship that will last forever.”

The Practice

The timing -- first thing in the morning

All my other attempts had failed because I didn’t meditate as my very first activity. Once I started my day, I simply couldn’t stop. Now I sit first thing and start my day with peace and not a hustle-bustle. There is no shortage of hustle-bustle in daily life. However, there is a shortage of peace, groundedness, and calm. I would be experiencing busyness soon enough. Now was my time for bliss. Once I learned how to relax, it was amazing to be able to access that same peace and calm within myself any time during the day that I chose.

Develop the circuitry through daily practice and its yours anytime. The other obvious benefit to meditating first thing in the morning is that you are already in a relaxed state. Make sure you are sitting comfortably in a chair or on meditation pillows on the floor. Don’t lie down or the possibility exists that you will fall back to sleep. You need to be awake to meditate.

Light a candle

This simple act is symbolic of being in the light. It signals the beginning of your special time with yourself. I like to use aromatherapy candles or an infuser which has a place for a candle underneath and water infused with aroma oils on top. The aroma oils will help you to focus, as breathing in the scent of lavender or other scents that have calming properties add to the enjoyment of your personal retreat from the busyness of life on earth.

Begin morning mindfulness

An easy way to begin is to hold both hands in the air in front of you, elbows bent, palms facing out. Recite the following mantra ten times. Each time you recite it, put your thought into a different finger. This will keep you focused. Start with the pinkie finger and say, “I am open to you, God, come sit in my heart.” Next, put your attention on the ring finger and say, “I am open to you, God, come sit in my heart.” Continue until you have repeated it ten times, once for each finger. At this point, you will feel relaxed and ready to drop your hands in your lap and spend a few minutes or moments just listening to your breath.

Listen to your breath; be aware of your breath. Try to breathe fully. Stomach extended as you inhale, contracted on the exhale. You can say a mantra or concentrate on a word. I use the word “love,” for that is what I wish to give and to receive.

Begin a mindful prayer. It is a Buddhist practice and a beautiful way to fuel yourself for being in the world. It is done six times, six rounds of the same prayer said for different people and for different reasons. The first round is for yourself, the second your significant other or close loved one, the third for a friend, the fourth for an acquaintance, the fifth for an enemy, and the sixth for the universe.

Imagine yourself in your mind’s eye and silently say, “May I be filled with peace and calm. May I bloom and may I blossom. May I move forward without fear. May I heal in loving.”

Imagine your loved one or significant other in your mind’s eye and repeat the four verses of the prayer. This time, substitute their name for yours.

Imagine a friend in your mind’s eye, and repeat the prayer using that person’s name. Try to think of different friends every day. I am so happy to send friends a prayer it makes me smile.

Imagine an acquaintance in your mind’s eye (bank teller, grocery clerk, waiter, etc.) This is my favorite part as it makes me feel the oneness of all of us instead of the separateness that our culture breeds. I actually look forward to finding the person I’ll send a prayer to the next morning. I look for them as I run errands or travel.

Imagine an enemy in your mind’s eye (sometimes I imagine anyone I have ever hurt or who wishes to hurt me). This is the most difficult part of the prayer as I sometimes don’t want to wish that my enemies will bloom and blossom. I do it anyway. It helps me to add the thought, “May they bloom and blossom so that they no longer have the need to hurt others.”

Say the prayer for the universe. At this point, you may choose to stop, do a few grounding breaths and begin your day.

If you find your mind wandering, imagine you are sitting in the middle of a river. Let the thought flow down the river past you and let it float away from you down the river (back to your mindful time). Once you accept that you cannot meditate (clear your mind), it can begin to work because the quiet time is a place that you don’t have to be success-oriented.

If you choose to continue, you can take the opportunity of this quiet and reflective time to send a healing prayer to the people you know who are ill and wish them love. I then start the process of opening my seven major energy centers or chakras, taken from ancient Indian wisdom. I take deep grounding breaths, in through the nose and out through the mouth. Remember it is through the breath that we access the light. With every inhale, I visualize a spark of color at the energy center I am focusing on, and with the exhale I begin to spin that spark of color clockwise, placing the thought or “energy” I wish to hold for that center. Imagine, each one as a lotus flower; the first chakra has the least amount of petals, the seventh has the most.

First chakra is the base of the spine. The color is red and the thought is, “I am safe.”

Second chakra is just below the navel -- the color is orange and the thought is, “I am joyous and experience pleasure.”

The third chakra is the solar plexus, the color is yellow, and the thought is, “I embrace my power.”

The fourth chakra is the heart, the color is green, and the thought is, “My heart is open to the fullness of life.”

The fifth chakra is the throat, the color is light blue, and the thought is, “I speak my word; I express myself fully.”

The sixth chakra is the third eye, the color is deep indigo, and the thought is, “I am present to this moment. I stay present to each moment knowing the universe wants only the best for me.”

The seventh chakra is at the crown of the head. The color is lavendar, and the thought is “I am grateful and open to the assistance of the higher worlds.” At this time I welcome my angels, spirit guides, and friends and have been known to dialogue with them, thanking them for their guidance, friendship, and support.”

I take two deep breaths, imagining my rainbow of energy from the top of my head down to my first chakra, then from my first up to my seventh. I visualize for a moment my hopes and dreams for that day and my bigger- picture dreams of the future. I am then ready to do some grounding breaths. Feeling fully grounded, blessed and protected, I am tempted to stay in this state, but I know I must come out so I slowly open my eyes, blow out the candle and go about my daily activities. I am happy to wake up 30 minutes earlier to partake in this beautiful inner journey that honors the blessings in my life, including myself.



Ideas That Take Less Than 20 Minutes
To Expand Our Definition Of Wealth and Create Balance


If you are so pressed for time that you couldn’t possibly take 20 minutes for yourself, here are ideas that take less than 20 minutes, and ideas that take no more than 2 minutes.

•Be in nature. Walk without purpose, noticing how everything is connected.

• Stop in awe and admire the natural beauty that surrounds us. Say thank you.

• Read something inspiring daily.

• Pick one word to contemplate each week. Whenever you feel rushed or stressed, bring yourself back to that word, i.e. grace, light, harmony, calm.
• Go to a park and just sit.

• Try a walking meditation for 10-20 minutes. Do not speak; just notice the air, your breath, the feel of the ground beneath your feet. Notice your pace, posture, surroundings. Walk with consciousness and quiet the mind.

• Arrange flowers in a vase. Make fresh flowers a priority in your life. Buy them for yourself every week.

• Create a sacred space on a mantle or dresser, and place things there that remind you to honor what is truly important.

• Go to a farmers’ market and stroll down the aisles. Slow your pace.

• Take a luxurious bath in aroma oils. Nothing soothes like hot water.

• One day a week start the morning with journaling, just free writing about whatever comes to your mind.

• Eat a meal in silence.

Ideas That Take 2 Minutes Or Less
Finding The Sacred In The Midst Of The Insane

• Make a memory.

• Light a candle.

• Say a blessing before a meal.

• Say a blessing for a friend, family member, or loved one.

• May you be wise.

• May you feel love.

• May you be happy.

• Spread joy and make a conscious effort to say something kind. Ask yourself, “Does my behavior merit another day?”

• When you chop, chop, bring your awareness to the task at hand.

• Start the day with the words, “ I love you.”

• Take three joy breaths.

• Release something you have when you purchase something new. Too much clutter and too many possessions are stressful and possess you.

• Choose one spot that reminds you of these ideas, like a door handle. Every time you touch it, you remember.

• Take a deep breath.

• Stretch while waiting in line.

• Flick off negative energy.

What’s Your Excuse?

There are always a million reasons to keep going and never enough reasons to stop and rest. Yet, it’s no secret that some of the best ideas and greatest discoveries in human history have been incubated while the mind is on sabbatical.

Sir Isaac Newton discovered the law of gravity while sitting under a tree.

Benjamin Franklin invented the lightning rod while flying a kite. Albert Einstein pondered the riddle of the universe while a cat purred contentedly in his lap.

When we take time to rejuvenate, we are more creative and productive. So, don’t do something . . . sit there.

 

Holly Stiel © 2001 - 2004
For information on this site contact
the
webmaster

Contact Holly Stiel at:
Phone: 415.383.4220
Fax: 415.383.1503
email:
thankyouinc@aol.com

Holly Stiel, internationally renowned concierge consultant, professional speaker, delivering keynotes on customer service. Stiel also does concierge training for the hospitality industry, as well as customer service training.